Ssssh challenge: wards receive nods for keeping quiet

Auburn Hospital’s maternity ward received a Patient Superstar Award on August 25 for taking out the first ever Sssssh! challenge.

The challenge, run by WSLHD’s Patient and Carer Experience team during July, aimed to reduce noise on wards at Westmead and Auburn hospitals at night.

The initiative was in response to feedback from patients via the My Experience Matters survey, which indicated that more than 50 per cent of patients found the wards too noisy at night.

The maternity ward took out the award at Auburn Hospital, improving their noise at night score by 18 per cent.

Nursing unit manager Hazel Simeon and her staff were presented with a certificate (and a box of goodies!) for their efforts.

Westmead Hospital’s surgical high-dependency ward (A3C) took out the Westmead award, improved their “noise at night” score by 19 per cent, followed closely by ward A4C, who improved by 18 per cent.

Congratulations teams!

Thanks to Energesse who generously donated the goodie baskets.