Volunteers build their skills with counselling training
Blacktown Hospital volunteers and palliative care volunteers recently attended counselling training.
The day-long course provided volunteers with skills to:
- Empathise
- Actively listen
- Support someone to come to their own conclusion or solution without providing advice
- Effectively use positive communication to engage and converse with others and
- Protect themselves and support their own wellbeing.
The skills are not only useful in everyday situations but also assist volunteers when they communicate with patients, visitors and staff.
If you know someone who be interested in volunteering at Blacktown or Mount Druitt Hospitals please email Janice.low@health.nsw.gov.au
