Ten years of healthcare redesign celebrated

Event attendees
Westmead Hospital’s acting Operations Director – Critical Care & Medicine Peter Rophail, Fixtures, Furnishings & Equipment Manager Jenny Saunders, WSLHD director Innovation & Redesign Klaus Engelhardt, WSLHD director Innovation and Redesign Emma Clarke and Special Project Officer – Blacktown Redevelopment David Glastonbury attended the celebration.

Almost 150 Centre for Healthcare Redesign (CHR) alumni have gathered to celebrate the program’s tenth anniversary.

The CHR program gives health employees an opportunity to grow their skills while improving our health services.

Since 2007, 70 WSLHD staff members have undertaken the CHR program with 32 projects successfully completed and implemented across the district.

Speakers at the event included NSW Health Minister Brad Hazzard, former NSW Health Deputy Director Generals Katherine McGrath and Tony O’Connell, who spoke about the significance of the CHR program in reshaping the way healthcare is delivered across the state.

They spoke of the initial drivers for change and how this program has developed to what is currently delivered and has been replicated in other states and internationally.

The CHR Program has allowed health employees to learn and apply skills in project management, improvement and implementation science in a comprehensive, challenging and well-supported environment.

Project teams complete a service improvement project, which improves the quality of care we deliver to patients.

Team members receive a graduate certificate in Healthcare Redesign that will be invaluable in their healthcare career.

Some projects conducted by WSLHD staff:

Previous Projects

  • Eye Clinic Redesign at Westmead – 2017
  • Surgical Pre-Admissions Clinic Redesign, Westmead – 2016
  • Save a Leg: Building integrated diabetes foot services in Western Sydney, BMDH – 2015
  • Heart to Heart, Chronic Heart Failure Redesign at Blacktown – 2014
  • Manual Handling  (Stop Assessment and Move Smarter) SAMS project, BMDH – 2013

Current projects include:

  • Echo Redesign, Westmead
  • We’ve Got  Your Back Redesign, Westmead

For more information on the CHR program please contact Emma Clarke, Director Innovation & Redesign at Emma.Clarke1@health.nsw.gov.au