Project RED explained

Changes have been made to Blacktown Hospital’s emergency department to improve patient flow.

Patients are spending an average of 80 minutes or less in the Blacktown Hospital emergency department thanks to changes introduced by Project RED. 

The redesign project was created last year to improve patient flow and emergency treatment performance.

The Project RED team has released a short video to capture last year’s achievements at Blacktown Hospital. 


The New South Wales Minister for Health, Brad Hazzard has welcomed the strong results.

“Congratulations and heartfelt thanks to Blacktown Hospital staff for the changes to improve patient experience,” he said.

Project sponsor Luke Elias said since Project RED started at Blacktown there has been improvement in emergency treatment performance. 

“The changes were led by our clinical and support staff and the results have been outstanding with significant improvements in emergency, ambulance transfers and patient flow,” he said.

For more information about Project RED at Blacktown, Mount Druitt or Westmead hospitals, staff can search for “Project RED” on the intranet.