Video key to staying safe

Blacktown and Mount Druitt hospitals medical service director Dr Brett Gardiner, registered nurses Laurice Karkour, Parul Patel and ambulatory care department head Leanne Watson show patient Mani Chandra the video.

A new video to encourage and support patient involvement in their own care and safety during their stay was launched recently at Blacktown and Mount Druitt hospitals.

Titled “What matters to you matters to us – how to stay safe during your hospital stay”, the video was created for patients and their families and/or carers to ensure patient safety and responsibility while in hospital.

Blacktown and Mount Druitt hospitals staff celebrate the launch of the video.

Blacktown and Mount Druitt hospitals medical services director Dr Brett Gardiner said the video encourages communication between patients, families and health professionals and provides simple messages on how to stay safe while in hospital.

“The video serves as a tool to ensure we provide our patients with clear, consistent, comprehensive patient safety information,” Dr Gardiner said.

The video was rolled out in pilot wards and displayed on bedside Patient Entertainment Systems (PES) in the Medical Assessment unit (B35) at Blacktown and the Coronary Care and Step Down ward (1B) at Mount Druitt hospital.

The duration of the video is less than four minutes and is displayed on the bedside Patient Entertainment Systems (PES).

A transcript is also available in English and six languages including Persian, Vietnamese, Turkish, Korean, simplified Chinese and traditional Chinese as well as translated information such as preventing pressure injuries, falls and blood clots.

The video will be rolled out to all patient areas across Blacktown and Mount Druitt hospital in early 2019.

For further information on the video project, email

For technical issues with PES, please call state-wide service desk on 1300 285 533.