Decade of dominance for the fastest hands in the west

The Health Information Record Service (HIRS) team at Mount Druitt Hospital celebrate 10 years.

More than 144,000 patient records have been scanned by Mount Druitt Hospital’s Health Information Record Service (HIRS) in the last decade.

The team of six, who are celebrating the tenth year anniversary of the service, is responsible for ensuring each medical record is correctly prepped, scanned, reviewed, allocated to the correct patient, and stored safely in line with state and legislative requirements.

The scanned record can then be accessed by clinical staff for ongoing patient care.

Western Sydney Local Health District (WSLHD) health information manager Renata Melan says the team owns the title for the quickest turn-around time for scanning records within the district.

“The team processes inpatient and outpatient records within a 24-hour timeframe, and can perform this task even quicker for the emergency department patients who may represent to hospital within a short timeframe,” Renata said.

This four-layered cake was made by WSLHD health information manager Renata Melan to celebrate the milestone.

“The team is capable of scanning up to 120 batches of records per person each day. 

“To date, we have scanned 7,142,724 pages of patient medical records at Mount Druitt.

“They are so efficient, they even ‘love thy neighbour’ and assist Blacktown Hospital with their records, whenever required.”

Renata said the ‘digital evolution’ has dramatically changed the way the team works, and it plays an important role in quality control and accuracy with the combination of paper and electronic medical records.

“As a healthcare facility we are obliged to keep every patient’s medical record for several years.  Scanning these records means we no longer require excessive storage areas to house these files,” Renata said.

“I’m so proud of the Mount Druitt team – they have really come a long way in their performance and are a fantastic team to work with.”