African communities gain online skills for easier access to healthcare

Program participant Fawzia Eltigani.

Western Sydney women from the African community have received free computer training courtesy of Western Sydney Local Health District (WSLHD).

WSLHD’s Computerise Base Health Literacy program provides a new weekly class in Seven Hills, offering basic computer skills with the aim of helping people from the African community to better understand the Australian healthcare system.  

Program participants Afaf Khogai, Rania Hamza and Fawzia Eltigani.

Following a community health needs assessment in 2019, WSLHD identified that access to healthcare was a barrier for this community group.

Course participant Fawzia Eltigani said the training was helpful.

“I can now book medical appointments with my GP online and find other health information,” Fawzia said.

“I can look for an Arabic female GP and by doing this online it is so easy.”

WSLHD Multicultural Health program officer Abulla Agwa said women can now access healthcare providers at the click of a button.

WSLHD Multicultural health staff with program participants.

“We hope our participants will share their learnings with their family and friends,” Abulla said.

“This computer class is a new initiative and we hope to replicate this training model for other nationalities.”

Improving health literacy is an important WSLHD initiative. For more information visit www.healthliteracyhub.org.au

For more information about the computer classes, email Abulla.agwa@health.nsw.gov.au or 0448 056 688.