Digital health collaboration leads to diabetes resource library to support patients

An innovative digital health collaboration between the National Association of Diabetes Centres (NADC), Western Sydney Diabetes (WSD) and patient education specialists Healthily will enable NADC member organisations around Australia to send diabetes education materials to patients via SMS and email.

The WSD initiative is led by Western Sydney Local Health District.

The NADC Patient Education Resource Library (PERL), utilising GoShare’s content bundling and distribution functionality, provides members with access to Healthily’s extensive library of patient education resources including patient stories, fact sheets, videos, apps and websites that can be seamlessly sent in a digital format to patients with diabetes.

With NADC members comprising primary, secondary and tertiary care, as well as Centres of Excellence, close to 150 health services will be offered access to WSD’s Diabetes Content Library which currently features 75 videos on many aspects of diabetes management. Written and reviewed by WSD’s clinical team, the engaging library of animations and clinician-presented videos have been reviewed and approved by health literacy experts at the University of Sydney.

Videos have been pre-matched with relevant information sheets from NDSS and other credible Australian health organisations to create 75 content bundles which Diabetes Centres can send to patients individually via GoShare or schedule to create digital multi-bundle education programs.

With an additional 25 videos due for release in June 2020, NADC, WSD and Healthily have created the largest condition-specific patient education resource library for Australian Healthcare professionals and their patients.

Commenting on the collaboration, NADC CEO Natalie Wisher said, “Our health care professionals are excited to be able to offer people living with diabetes a range of education options and this product gives people choice and easy access to quality resources.”

Director of Western Sydney Diabetes (WSD) and Senior Staff Specialist Endocrinologist at Blacktown and Mt Druitt Hospitals at Western Sydney Local Health District (WSLHD) Professor Glen Maberly added, “We are pleased to make WSD library of videos and bundles available to Australian Diabetes centres to supplement Telehealth during the COVID-19 pandemic and beyond. The provision of digital diabetes education materials using GoShare adds another dimension our telehealth service and provides patients with timely access to the resources they need.”

Healthily Managing Director Dr Tina Campbell said, “Through this collaboration, we have created a diabetes specific version of the GoShare Platform to support NADC members in the provision of care when a patient may not be able to see their health professional face to face. In addition to diabetes related materials, NADC members will also have access to GoShare’s broader library of health topics, with multimedia resources including animations, fact sheets and the ‘Speaking from Experience’ digital library of patient and carer experiences.”

Find out more about PERL here.

About National Association of Diabetes Centres

The National Association of Diabetes Centres (NADC) is a national collective of organisations that are involved either directly or indirectly in diabetes services and care. The NADC was established to explore mechanisms and implement strategies for improving the standard of care for people with diabetes. NADC member organisations take a leadership role in developing the appropriate networks in their areas in order to achieve this outcome.

About Western Sydney Diabetes

The Western Sydney Diabetes (WSD) initiative, led by Western Sydney Local Health District,

has been established in response to the growing threat diabetes poses to our community’s health and wellbeing. It calls for all levels of government, the private sector and non-government partners to work together. The WSD initiative recognises that diabetes is everybody’s business and that partnerships between community health services, general practice, hospitals, specialist practices and allied health need to be improved so that people with diabetes or at risk of diabetes have access to more integrated and comprehensive diabetes services.

About Healthily

Healthily specialises in patient education – developing tools, content and programs to empower patients to take a more active role in their health. In partnership with peak health organisations, Healthily has created the most extensive library of patient and carer experiences across a broad range of chronic conditions and wellness topics. Using Healthily’s GoShare web-based application, health professionals can easily customise bundles of health resources, selected from thousands of fact sheets, patient stories (videos), animations, apps and tools, and deliver the “information prescription” to their patient via email or SMS. Through its GoShare technology, Healthily is working with many of Australia’s health services and Primary Health Networks to support patients to better self-manage their health.

Find out more about solutions to diabetes education during COVID-19 and beyond and PERL at a free webinar. Register here: