Exemplary leaders in patient experience on show at the Blacktown and Mt Druitt Hospital 2022 Quality Awards

Health Care Innovation Award – No More Lows

The Better Foundation and Blacktown Workers Club were proud sponsors of this year’s Blacktown and Mt Druitt Hospital (BMDH) 2022 Quality Awards held on Monday, 25 July.

Blacktown Hospital Acting General Manager Brad Ceely thanked the Better Foundation for their “generosity providing $5000 that will go back to our services to each of the winning teams today” and the worker’s club for providing the afternoon event’s catering.

Brad opened the event by thanking his colleagues and said, “it is important that we take the time to recognise your contributions today as they each are working to provide a better experience for our patients and colleagues”.

“Improving the quality of our patients journey through our hospital is interlinked to improving patient safety, so thank you to everyone of you for being patient centred and driven by this common purpose.

“All of the projects were really strong this year and I think it’s exciting to see so many of the projects focusing on how we can deliver care closer to people’s homes through Rapid Access and outpatient services to avoid the hospital where possible.”

“I think the event was really successful – we had a number of really exceptional entries this year and some really deserving winners,” echoed BMDH Quality Manager Sarah Sullivan.

Congratulations to all of the winners and nominees:

Award: Health Care Innovation Award

  • Empowering Women through Education during Challenging Times
  • No More Lows – Preventing Inpatient Hypoglycemia
Nermeen Yacoub, CEO Better Foundation, BMDH diabetes and endocrinology Head of Department Dr Ming Hng, BMDH diabetes nurse practitioner Marlene Payk and BMDH clinical nurse consultant Scarlett Huang.

Award: Comprehensive Care Award

  • Community Aged-Care Rapid Evaluation (CARE) Team – Aged Care and Rehabilitation Services
  • Multidisciplinary Paediatric Safety Huddle – Mt Druitt Children’s Ward
Bobbi Urrego, BMDH Facility Allied Health director with BMDH geriatricians Dr Henry Maung and Dr Stephanie Polley

Award: Patient Centred Care Award

  • BOOST project – Blacktown Physiotherapy Department
  • Get Healthy in Pregnancy: Midwives Making Health Matter – Blacktown Women’s Health Clinic
BMDH Acting Human Resources director Kim Daniel, BMDH physiotherapists Sarah Caruana and Marie March with BMDH geriatrician Dr Stephanie Polley.

Award: People’s Choice Award

  • Family Connections, Video Calls – Occupational Therapy Department
BMDH Occupational therapy head Julianne Gibbons, Blacktown Workers Club Welfare Manager Tina Maamari, BMDH Diversional Therapist Harjinder Dhillon, BMDH Occupational Therapies Diversional therapist Amanda Nowak and BMDH Occupational therapy assistant Ann Mpofu-Malandu.

Award: BMDH Executive Award

  • Multidisciplinary Outpatient Care for Heart Failure – Blacktown Cardiology Department
Brad Ceely, Dr Gary Gan, clinical nurse consultant Elizabeth Goode, clinical support officer Rachana Patel, registered nurse Alma Latumahina and Pharmacist Hovik Farghaian.